By visiting our Site or providing your personal information to us, you are accepting and consenting to the practices described in this policy. Please note that this includes consenting to the processing of any personal information that you provide, as described below. IF YOU DO NOT AGREE WITH THESE PRACTICES, PLEASE DO NOT USE THE SERVICES OR THE WEBSITE OR PROVIDE US WITH ANY OF YOUR PERSONAL INFORMATION.
Table of Contents
1. What information about the users do we collect?
a) Information that you provide us: We collect the information you provide when you use access our website, including without limitation, browse our website, fill a ‘contact us’ page, attempt to apply for an opportunity, engage with us through any social media platform, share your feedback, submit a complaint, communicate or interact with us in any manner. This can include Personally Identifiable Information (PII) as well as non-PII information. The examples include your full name, email address, contact number, information about your business (including company registration number), your queries etc. We also collect information about how you use our services, such as the content you engage with or the frequency and duration of your activities.
c) Information that we collect from third party sources: You can engage with us through social media websites or mobile applications. When you engage with us through social media sites, such as Instagram, you allow us to have access to certain information from your social media profile based upon your privacy preference settings on such platform.
d) Good Judgment: We suggest that you exercise good judgment and caution while providing your personal information.
2. What is the GDPR Privacy legal/lawful basis for which we use your personal information?
For the purposes of the GDPR (General Data Protection Regulation), you hereby acknowledge that all processing of your personal information will be justified by a “lawful ground” for processing. In the majority of cases, processing will be justified on the basis that:
In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract. Feel free to contact us for this purpose at email@example.com
3. How do we use this information?
We use all of the information we have to help us provide, support and improve our services and to facilitate the request for services. We use the information collected from you for the following purposes:-
a) To provide you a link to our Seeker’s mobile App, or desktop Provider Portal, on the basis of your request.
b) To assess queries, requirements, and process requests for services;
c) To improve our site and service.
d) To be able to deliver our services, personalize content, and make suggestions for you by using this information to understand how you use and interact with our services and the people or things you’re connected to and interested in on and off our services.
e) We use your information to send you marketing communications, newsletter, communicate with you about our services and let you know about our policies and terms. We also use your information to respond to you when you contact us.
f) We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services.
g) To respond to summons, court orders, directions or other judicial processes.
h) To provide information to law enforcement agencies or in connection with an investigation on matters related to public safety.
4. Deleting your information
Your information that you submit to us is yours. You can at any time ask us to delete the same. However, you acknowledge that we may retain some of the information so deleted for a reasonable period of time in order to comply with legal requests. You can request us to delete your information by writing to us at firstname.lastname@example.org
5. Cookies and Similar Technologies
6. Sharing of Information
a) We share your personal as well as non-personal information with our third-party hosting service provider namely, Amazon Web Services (AWS).
b) We keep your information safe and do not share your information with any other third party. However, if we merge with or are acquired by another company or we sell our Website or business unit, or if all or a substantial portion of our assets are acquired by another company, in those cases, your information will likely be one of the assets that would be transferred.
c) We may also share your information in response to legal request. Please refer to Section 11.
7. Storage and Security of Information
a) Storage: Your data is stored through Amazon Web Services (AWS) data storage, databases and servers. The servers of AWS database are located in United Kingdom (UK) and Ireland. We also store some of the information collected by us on our servers and do not share it with any third party, except for the limited purposes as mentioned in the Section 5. The servers and databases in which information may be stored may be located outside the country from which you accessed this App and in a country where the data protection and other laws may differ (and be less stringent) from your country of residence. You hereby consent to any such cross-border transfer of your personal information.
b) Retention: Personal information that we collect, access or process will be retained only so long as necessary for the fulfillment of the purposes for which it was collected, as necessary for our legitimate business purposes, or as required or authorized by law. Personal information that is no longer required to fulfil the identified purposes will be destroyed, erased or made de-identified or anonymous.
8. Links to other sites
9. Rights of EU, EEA and UK users
ALL YOUR USER INFORMATION WILL BE COLLECTED, STORED, PROCESSED AND SHARED STRICTLY IN ACCORDANCE, IN LINE AND FULL COMPLIANCE WITH REGULATION (EU) 2016/679 (SIMPLY CALLED “GDPR”) AND DIRECTIVE 2002/58/EC (SIMPLY CALLED “E-PRIVACY DIRECTIVE, 2002”) OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (HERINAFTER COLLECTIVELY REFERRED TO AS THE “EU REGULATION”).
Under applicable EU regulation, you have the following rights in respect of your personal information:
Under certain circumstances, you may have the right to object, on grounds relating to your particular situation, to the processing of your personal data by us and we may be required to no longer process your personal data.
Moreover, if your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. In this case your personal data will no longer be processed for such purposes by us. In addition to the above, you have the right to lodge a complaint with a supervisory authority for data protection.
Please note that the right of access and the right to erasure do not constitute absolute rights and the interests of other individuals may restrict your right of access or erase in accordance with local laws. We will ask you for additional data to confirm your identity and for security purposes, before disclosing data requested by you. We reserve the right to charge a fee where permitted by law. We will decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws.
Additionally, as permitted by applicable laws, we will retain where necessary certain personal information for a limited period of time for record-keeping, accounting and fraud prevention purposes. To make such requests, please contact us at email@example.com
10. California Resident Rights
Categories of Personal Information Collected
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.
Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if you provided such personal information directly to us.
Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, or other similar identifiers.
Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). Collected: No
Examples: Records and history of products or services purchased or considered.
Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Examples: Interaction with our Service or advertisement.
Examples: Approximate physical location.
Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
Examples: Current or past job history or performance evaluations.
Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Under CCPA, personal information does not include:
We use the personal information that we collect or receive for the business purposes as described above. We may disclose the above listed categories of personal information to third parties for business purposes as described above. As previously mentioned in this Policy, we do not “sell” (as such term is defined in the CCPA) personal information.
You are entitled to the following specific rights under the CCPA in relation to personal information related to you:
To make such requests, please contact us at firstname.lastname@example.org.
We will verify your request using the information associated with your account, including email address. Government identification may also be required. A request for access can be made by you only twice within a 12-months period. Any disclosures that we provide will only cover the 12-months period preceding receipt of your request. We do not charge a fee to process or respond to your verifiable User request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will inform you of the reasons for such decision and provide you with a cost estimate before processing further your request.
11. How do we respond to legal requests?
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from law enforcement agencies, courts, tribunals and government authorities. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death or imminent bodily harm. For example, we may provide information to third-party partners about the reliability of your account to prevent fraud and abuse on and off of our Services. We also may retain information from accounts disabled for violations of our terms for at least a year to prevent repeat abuse or other violations of our terms.
12. Children Privacy
Protecting children’s privacy is important to us, and therefore our Website is not intended for children. We do not direct the Website to, nor do we knowingly collect any personal information from, such children. If you are not of majority (or above) as per the law of jurisdiction that applies to you, you are not authorized to use the Website without your parents/legal guardian’s prior written consent. If we learn that a child has provided personally identifiable information to the Website, we will use reasonable efforts to remove such information from its database. Please contact us at email@example.com if you believe we knowingly or unknowingly collected information described in this Section.
13. How can I withdraw my consent? (OPT-OUT)
If you provide your information to us, you might automatically start receiving promotional emails and direct mail from us. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at:-
14. Governing law and Dispute Resolution